YoYotta Support

Check the support pages linked below, which are updated frequently.
There are new videos on our YouTube channel to help you get started, please subscribe as we have more in the pipeline.
When stuck try searching using Google for YoYotta plus a keyword and this will usually locate our support page

YoYotta YouTube channel

Issues with missing LTO drives after updating to Big Sur or Monterey ?

YoYotta runs well on the new Apple Silicon M1 Macs and macOS Monterey or Big Sur.
TAR restore not supported on M1 Macs
Any Mac running Big Sur will need new software drivers for SAS and FibreChannel interface cards and Thunderbolt LTO drives.
MagStor have released new drivers for their Thunderbolt 3 LTO drives and we have tested them with M1 Macs.
ATTO have released new drivers for their interfaces and these have also been tested with M1 Macs.

Installing ATTO drivers for LTO drives and libraries

Issues with licensing on macOS El Capitan ?

macOS 10.11 El Capitan is no longer updated and does not support LetsEncrypt SSL certificates.
These certificates are used by a large number of websites including YoYotta.
Your YoYotta license will continue to work, however you will not be able to log in to manage licences.
There is a fix available, details here.

SSL and macOS 10.11

We suggest that you upgrade your Mac to the newest macOS, ideally Monterey, Big Sur or Catalina.

Which macOS does my Mac support?

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